pre-surgical instructions
ARRIVAL INSTRUCTIONS
8:15 AM for all animals.
The unit will arrive at 8:00 to set up.
PLEASE READ & FOLLOW THE INSTRUCTIONS
We do not check in prior to 8:15 AM.
In order for us to have your pets ready in the afternoon, we must start on time. If you are late, your pet will be declined.
Discharge is determined that morning and is based on that particular day's schedule and staff evaluation on arrival. Recovery time is important for the animals! Average pick up time is 4:00 or 5:00, but is not a guarantee. You will be given the exact time to pick up your pet when you check in.
CATS MUST BE IN A CLEAN CARRIER
Dirty carriers can lead to postop wound infections.
No Cardboard Boxes
Your carrier must be labeled with the following information
Your Name
Your Pet's Name
Telephone Number
Additional Services You Want:
Rabies and/or FVRCP vaccinations $10 each
Feline Combo Test $25
FEEDING INSTRUCTIONS
No food after midnight Can have water
For kittens less than 6 mo old, please feed 1 teaspoon of food on the morning of surgery to help them maintain blood sugar levels.
DOGS MUST BE ON A LEASH
Please bring a piece of paper with the following information
Your Name
Pet's Name
Telephone Number
Additional Services You Want:
Rabies DAPPV Bordetella vaccines $10 each
Heartworm Antigen Test $10
Up to 3 days additional pain meds $5/day
FEEDING INSTRUCTIONS
No food after midnight Can have water
You will be given a discharge instruction sheet with pertinent information regarding care and monitoring.
PLEASE READ IT and SAVE IT!
SAFE is not responsible for emergency fees!
>>> If you have reserved multiple appointment slots, failing to bring ALL animals scheduled (regardless of the reason) will result in a $15 fee for each slot reserved and not kept. Cancellations must be received at least 48 hours prior to the appointment.
There is a $15 fee to reschedule your pet if you do not keep your appointment or cancel less than 48 hours prior to the appointment date (regardless of the reason). No shows are VERY costly in time, staffing, and preparation.
DISCHARGE INSTRUCTIONS
The discharge time varies each day and is based on that day's schedule. At check-in, you will be instructed of the time to pick your pet up.
Please note there is a $35 late fee if you are more than 10 minutes late picking your pet up. This fee is not optional as our costs have increased by having to wait on you. Make sure you inform anyone else picking up your pet as they will be expected to pay if they are late.
We will take your payment when you pick your pet up.
Cash Debit Credit only. NO CHECKS
We do not accept Care Credit
We will be happy to answer any questions you may have.
For dogs: You will be shown the incision site so you will know how it looks at discharge and can recognize any changes. If your pet has been noted to lick the site, you will be advised to purchase an E-collar or cone of shame to prevent incisional complications. Our staff will answer any questions you have and provide additional pain medication if you purchased extras at check in.
For Cats: Cats are discharged in their carriers for safety reasons. Please make sure you check the incision site once at home.
Do not put anything on the incision site. There are no outward sutures. They are all internal. We apply skin adhesive as a barrier for contamination. DO NOT APPLY ADDITIONAL ADHESIVE IF YOU DETECT A PROBLEM.
EMERGENCIES:
SAFE does not have a veterinarian on call for emergencies after hours, only during our scheduled surgical days. There are emergency numbers listed on your discharge instructions. SAFE is not responsible for emergency fees!
THANK YOU
We are thrilled that you have chosen S.A.F.E. for your pet's spay/neuter. Your decision is the best gift you can give your pet for a healthy lifespan. And, you have prevented many unwanted litters of puppies and kittens from entering our shelters.
THANK YOU FOR YOUR SUPPORT