pre-surgical instructions
ARRIVAL INSTRUCTIONS
Until further notice - our check in process is as follows
Check in begins at 8:15 AM
Once you arrive - PLEASE STAY IN YOUR VEHICLE.
DO NOT WALK UP TO THE UNIT.
Staff members will direct the flow of traffic up to the unit where they will check you in and unload your pet. Please have ALL of your paperwork and services you are requesting ready. If you need to complete a release form, staff will provide one for you.
Be respectful of others - not being prepared results in delays for others who are. Our staff works very diligently to check in as quickly as possible .
We do not check in prior to 8:15 AM.
In order for us to have your pets ready in the afternoon, we must start on time. If you are late, your pet may be declined. We cannot accept any animals once the door is closed.
Staff members begin behavioral assessments during the check-in process. Our staff is well trained in recognizing signs of true aggression. Your pet may be well behaved at home; however, in a new environment, it can be stressful and your pet may react differently. If at any time staff members determine that it is not safe for them to handle your pet, they will decline the animal. Our staff's decision is for their safety and the decision is final.
Our discharge time is determined that morning. It is based on that particular day's schedule and staff evaluation on arrival. Recovery time is important for the animals! Average pick up time is 4:00, but is not a guarantee. You will be given the exact time to pick up your pet when you check in.
CATS MUST BE IN A CLEAN CARRIER
Dirty carriers can lead to postop wound infections.
No Cardboard Boxes
Your carrier should be labeled with the following information
Your Name
Your Pet's Name
Telephone Number
Additional Services You Want:
Rabies and/or FVRCP vaccinations $10 each
Feline Combo Test $25
Microhip
FEEDING INSTRUCTIONS
No food after midnight Can have water
For kittens less than 6 mo old, please feed 1 teaspoon of food on the morning of surgery to help them maintain blood sugar levels.
DOGS MUST BE ON A LEASH
We have a cage reserved based on the weight you provided
Please bring a piece of paper with the following information
Your Name
Pet's Name
Telephone Number
Additional Services You Want:
Rabies DAPPV Bordetella vaccines $10 each
Heartworm Antigen Test $10
Up to 3 days additional pain meds $5/day
Microchip
FEEDING INSTRUCTIONS
No food after midnight Can have water
You will be given a discharge instruction sheet with pertinent information regarding care and monitoring.
PLEASE READ IT and SAVE IT!
SAFE is not responsible for emergency fees!
DISCHARGE INSTRUCTIONS
The discharge time varies each day and is based on that day's schedule. At check-in, you will be instructed of the time to pick your pet up.
Please note there is a $35 late fee if you are more than 15 minutes late picking your pet up. This fee is not optional as our costs have increased by having to wait on you. Make sure you inform anyone else picking up your pet as they will be expected to pay if they are late.
We will take your payment when you pick your pet up.
Cash Debit Credit only. NO CHECKS
We do not accept Care Credit
We will be happy to answer any questions you may have.
For dogs: You will be shown the incision site so you will know how it looks at discharge and can recognize any changes. If your pet has been noted to lick the site, you will be advised to purchase an E-collar or cone of shame to prevent incisional complications. Our staff will answer any questions you have and provide additional pain medication if you purchased extras at check in.
For Cats: Cats are discharged in their carriers for safety reasons. Please make sure you check the incision site once at home.
Do not put anything on the incision site. There are no outward sutures. They are all internal. We apply skin adhesive as a barrier for contamination. DO NOT APPLY ADDITIONAL ADHESIVE IF YOU DETECT A PROBLEM.
EMERGENCIES:
SAFE does not have a veterinarian on call for emergencies after hours, only during our scheduled surgical days. There are emergency numbers listed on your discharge instructions. SAFE is not responsible for emergency fees!
THANK YOU
We are thrilled that you have chosen S.A.F.E. for your pet's spay/neuter. Your decision is the best gift you can give your pet for a healthy lifespan. And, you have prevented many unwanted litters of puppies and kittens from entering our shelters.
THANK YOU FOR YOUR SUPPORT